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Q/A


WHAT IS PROSHINYSKIN IPL?
IPL stands for intense pulsed light, and it is a form of light therapy, used for various dermatological procedures including permanent hair removal.
HOW DOES PROSHINYSKIN IPL WORK?

As with all light based treatments, IPL works by emitting a wavelength into the skin, which in the case of hair removal targets pigment. The light is absorbed by the pigment in the hair. It quickly turns to heat which then kills the growing cells that make the hair..

IS PROSHINYSKIN IPL SAFE?

There have been many clinical studies conducted that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular option for safe and effective method of hair removal at home and in clinics.

DOES PROSHINYSKIN IPL HURT?

One of the biggest advantages of IPL over other types of hair removal is that it is far less painful. The feeling can be described as a warm sensation on the skin.

DOES PROSHINYSKIN IPL WORK FOR ALL HAIR COLORS?

Due to the nature of IPL relying on melanin to target the hair follicle, it is not effective on very light blonde, red, or grey coloured hair. For blonde hair the treatment may take longer to take effect but will work with time and consistency, any shade darker will work perfectly!

DOES PROSHINYSKIN IPL WORK FOR ALL SKIN TONES?

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you. The PROSHINYSKIN is suitable for skintones as dark as clay 2-3. If you have a skin tone of either clay 2-3 we do advise to only use up to Intensity level 3 and start by testing the PROSHINYSKIN on Intensity level 1

Hair Chart Color
PROSHINYSKIN IPL STEP BY STEP INSTRUCTIONS

1) Plug the device in 

2) Click the green flashing light to turn on 

3) Click the green light again to select a level 

4) Once desired level is chosen, put the head of the device on the area you wish to treat (Make sure the head is fully covered by your skin.) 

5) Hold the big button until you see a flash, then continue moving the device to new areas after each flash, until you have finished. 

6) Once you have finished using the device hold the green button to turn off and unplug the device from the wall. 

 

 GLIDE MODE AND SLIDE MODE

HOW OFTEN DO I NEED TO USE PROSHINYSKIN IPL?

We recommend using your handset once a week for the first 12 weeks. After this period use your handset once if you ever feel a touch up is needed. This could mean once a month and will gradually extend the more consistent you are.

 

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you. Color Chart

HOW LONG WILL PROSHINYSKIN IPL TAKE BEFORE I START SEEING RESULTS?

Most customers begin to notice a reduction of hair after just 3-4 weeks done once a week, with complete results after 12 weeks. However, results vary from person to person.

WHICH AREAS OF MY BODY CAN I USE PROSHINYSKIN IPL ON?

You can use your handset on any part of your body, including your Brazilian and face (just be sure to not get too close to your eyes).

DO I NEED TO SHAVE BEFORE USING PROSHINYSKIN IPL?

Yes, we recommend you shave the desired areas before using your handset. This is because other forms of hair removal including waxing and tweezing may remove the hair root entirely. Which won't allow the IPL to target the root. Shaving takes the hair down to the approriate length whereas not to cause any burns but also allowing the root to get targetted.

WHICH HAIR REMOVAL METHODS CAN I USE BETWEEN TREATMENTS?

We recommend you shave the desired areas between treatments using your handset. This is because other forms of hair removal including waxing and tweezing may remove the hair root entirely. Which won't allow the IPL to target the root. Shaving takes the hair down to the appropriate length whereas not to cause any burns but also allowing the root to get targeted.

HOW MANY YEARS WILL THE PROSHINYSKIN IPL HANDSET LAST?

Our handsets have 300,000 flashes, which will last well over 10 years if used as directed.

HOW STRONG IS THE PROSHINYSKIN IPL HANDSET AND WHAT IS THE ENERGY OUTPUT?

Our handsets have an energy output of 1.5J-4.9J/cm2 which means it is ideal for longterm and permanent hair removal. This is also approved and certified for safe and effective at-home use.

HOW IS THE PROSHINYSKIN IPL HANDSET POWERED?

Our handsets come with a 12V power supply. With the native plug of your region.

ARE THERE ANY REOCCURRING COSTS?

No. There is no need for replacements or refills.

SAFETY TIPS

To protect the skin, it is not suitable to use the ProShinySkin IPL handset if you have any of the following:

- A known skin disorder 

- A skin disease such as allergic dermatitis, eczema, etc. 

- Photosensitization 

- Are menstruating, pregnant or lactating 

- Black or Sunburnt skin (please refer to the color chart) 

- Black or fuscescens nevus 

- Broken skin, a scab or healed wound, cancer or hemangioma 

- Any artificial aesthetic, prosthetic or plastic area

IS IT SAFE TO PROSHINYSKIN IPL WHILE PREGNANT OR BREASTFEEDING?

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, to be safe we still don’t recommend using our handset.

IS IT SAFE TO PROSHINYSKIN IPL OVER FRECKLES OR MOLES?

You should not IPL over very dark freckles or moles, however light freckles are fine.

IS IT SAFE TO PROSHINYSKIN IPL OVER TATTOOS?

You should not IPL over tattoos. However, going around the tattoos is fine.

DO I NEED TO WEAR EYE PROTECTION?

No, it isn't necessary to wear eye protection while using our handset. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. That being said you should never try and look directly into the light as it flashes.

CAN I USE PROSHINYSKIN IPL BEFORE OR AFTER TANNING?

We recommend waiting 2 weeks before using your handset if you have recently tanned. Also, you should wait 48 hours to tan after using your handset. This is because your skin may be more sensitive to burns directly after IPL treatment. Any form of artificial tan should not be on your skin while using your handset.

MY PROSHINYSKIN IPL HANDSET HURTS, WHAT CAN I DO?
If you start feeling burning pain or discomfort, adjust the level down or stop using the device. 
Is the fan on your device working? If not, please contact us at support@proshinyskin.com.Otherwise please check this list to make sure you are using the device correctly. 
Possibilities for painful experience with ProShinySkin IPL Handset: 
- You have recently been exposed to the sun. We recommend staying out of strong sun exposure for 2 weeks before using our Handset. 
- Your skin tone is darker than the recommended tones. Please check the skin tone chart on our website or in your user guide. 
- You are using it at an intensity level that is too high for your skin. We always recommend starting with level 1 intensity to see how your skin reacts, after 2 sessions you can gradually increase the level each couple of sessions if you feel discomfort go back to a lower intensity. 
- You have not shaved first. We always recommend shaving first because the IPL Handset may burn long hairs and it won't be effective to target the hair root if the hair is too long. 
- You are not lifting the Handset after each flash. Doing this could harm the device and yourself. We recommend slightly lifting the Handset after each flash to allow for cool air to cool down the quartz bulb. 
- You are using the device on the same spot multiple times per session. We recommend only one pass over each spot then moving to a new spot, otherwise you could be harming your skin and the device. 
- You applied a cooling gel, lotion or any other type of applicant before treatment. We don't recommend using any lotion or ointment before treatment, our device is meant to be used without one.
GUARANTEE

90 Day Money-Back Guarantee 

Not happy? Not a problem! We are proud to offer a risk-free 90 day money-back guarantee. Just follow our money-back guarantee protocol to receive a full refund! 

Check our Protocol for 90 day-money-back-guarantee here

Full 1 Year Warranty 

 Your handset is covered by a full 1 year warranty! If your handset has any defects within 1 year of use we will replace it! 

Certified For Safe UseWith FCC, CE & RoHS Certifications. 

Your handset is certified for safe use, you know you can trust the quality of your product. Don't risk using an uncertified device!